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Job vacancy Field Service Engineer
Announced
09 April, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Field Service Engineer
Job Presentation
Job Summary
• Assist in all areas of the company’s Healthcare Equipment Division, including sales, marketing, installation, service and repairs
• Service Engineer is responsible for the delivery of the desired customer service at a high standard.
• Drives service success, improves customer satisfaction, maximizes customer retention to increase overall profitability.
Responsibilities and Duties
• Provide service excellence and customer support during site visits and service calls.
• Conduct Preventative & Corrective Maintenance on Healthcare equipment.
• Manage installations, repairs and maintenance.
• Troubleshoot and diagnose errors and technical problems to determine the proper solutions
• Produce timely and detailed service reports
• Document processes
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers
Qualification and Skills
• Associates or Bachelors in Electronics, biomedical or related Technical Fields.
• Ability to work in The Commonwealth of The Bahamas.
• Proven field service experience
• Ability to troubleshoot, test, repair and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with service tools and applications
• Assist in all areas of the company’s Healthcare Equipment Division, including sales, marketing, installation, service and repairs
• Service Engineer is responsible for the delivery of the desired customer service at a high standard.
• Drives service success, improves customer satisfaction, maximizes customer retention to increase overall profitability.
Responsibilities and Duties
• Provide service excellence and customer support during site visits and service calls.
• Conduct Preventative & Corrective Maintenance on Healthcare equipment.
• Manage installations, repairs and maintenance.
• Troubleshoot and diagnose errors and technical problems to determine the proper solutions
• Produce timely and detailed service reports
• Document processes
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers
Qualification and Skills
• Associates or Bachelors in Electronics, biomedical or related Technical Fields.
• Ability to work in The Commonwealth of The Bahamas.
• Proven field service experience
• Ability to troubleshoot, test, repair and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with service tools and applications
Valid Till
9 Jul, 2024 (56 days left)
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