Job vacancy Certified Clinical Medical Assistant (CCMA)

Provides clinical and administrative support in outpatient care, including patient assistance, specimen preparation, education, billing, inventory management, equipment maintenance, and adhering to regulatory standards and confidentiality.

Job Purpose

The Certified Clinical Medical Assistant is a professional caregiver who provides care to an assigned group of patients, under the direct supervision of a Registered Nurse via the application of the Nursing process in a therapeutic environment, utilizing treatment modalities and team collaboration.

Under the direction of the Registered Nurse, provides the intermediate and basic care needs with consideration for personal hygiene, mobility, comfort, and safety in the environment, based on the nursing philosophy.
Position of this class distinguished from those of the Nursing Assistant, Patient Care Technician by performance. Clinical medical assistants combine clinical and procedural knowledge, working across the domain of healthcare facilities to aid inpatient treatments and clinical operations.

CCMAs work directly with patients and support the work of doctors, nurses and other healthcare professionals.

This is advanced patient care work and related service in the care and treatment of hospital patients/clients. Duties are carried out in accordance with established nursing service practices and policies, and special instruction from nursing or medical staff.

ESSENTIAL FUNCTIONS:

• Helps patients by providing clinical and business office assistance in the Outpatient.
• Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
• Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
• Under the direction of the Registered Nurse and Medical Staff, educates patients by providing healthcare and diet information and instructions, in accordance with the organizations educational tools (KRAMES).
• Completes records by recording patient examination, treatment, and test results.
• Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
• Keeps supplies ready by restocking inventory; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Serves and protects the organization by adhering to professional standards.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with the regulations and policies of the organization, Infection Prevention Control and Joint Commission Standards.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

QUALIFICATIONS AND EDUCATION

• Graduate from accredited School with a Certificate or diploma
• BLS
• Computer literate

CERTIFIED MEDICAL ASSISTANT SKILLS

• Clinical Skills, Creating a Safe, Effective Environment, Health Promotion and Maintenance of Clinical Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Clinical Teamwork

KNOWLEDGE, SKILLS AND ABILITIES

• Communicates effectively.
• Ability to work independently
• Dependable
• Knowledgeable of legal and ethical issues in clinical practice capable of caring for patients from all age groups.
• Ability to identify problems, analyze situations and plan reasonable course of action based on knowledge of safe clinical practice and sound principles of management.
• Demonstrates leadership and management ability.
• Readily adapts to organizational and professional changes. Demonstrates warmth, concern and empathy for people as individuals.
• Skills to include motivating, evaluating and dealing effectively with a wide range of people.

16 May, 2024 (11 days left)