Job vacancy Admissions Registration Clerk

The Admissions Registration Clerk processes applications, uses Student Information Systems, and guides applicants through the admissions process, serving as their primary support and information source.

Job Purpose

The Admissions Registration Clerk plays a crucial role in facilitating the admissions process and ensuring a seamless experience for prospective students. This position involves processing applications, utilising Student Information Systems (SIS) and maintaining communication with applicants to guide them through each stage of the admissions journey. The Admissions Registration Clerk serves as a primary point of contact for prospective students, providing information, support and guidance to help them navigate the enrolment process successfully.

Key Responsibilities:

• Develop and execute recruitment strategies to attract prospective students to our technical and vocational programmes.
• Processes admissions applications, reviews documents and ensures all required materials are complete and accurate.
• Utilises Student Information Systems (SIS) and other software tools to manage applicant data, track application status and generates reports as needed.
• Communicates with prospective students via phone and email to provide information about academic programmes, admission requirements and enrolment procedures.
• Follows up with applicants to provide updates on their application status, request additional documentation if needed and addresses any questions or concerns they may have.
• Collaborates with admissions team members and other departments such as Academic Affairs and Student Affairs to facilitate a smooth transition for admitted students.

Education and Experience:

• Associate degree in business administration or related field required.
• Previous experience in admissions, customer service or related fields is advantageous.

Required Skills/Abilities:

• Ability to communicate effectively in both oral and written form, including giving presentations.
• Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
• Strong organisational skills and attention to detail.
• Ability to handle highly confidential information.
• Ability to work independently as well as part of a collaborative team.
• Ability to handle difficult and stressful situations with professional composure.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Experience with database management systems is an asset.

12 Jun, 2024 (45 days left)