Review Poor customer service

Me and my girlfriend have been trying to get internet installed for the past seven weeks!

It has been a road of broken promises and poor communication.

We took time off of our job two times only to have a guy showed up telling us he couldn't do the job he was supposed to do, followed by promises that weren't kept.

Normally I don't do this kind of thing, but after seven weeks of nothing but excuses - we don't know what to do to become a BTC customer.

I hope your internet connection is faster and more reliable than your customer service.

You're supposed to be part of the solution, not part of the problem.