Job vacancy Sales Associate

A well-established Company is seeking an energetic, motivated, self-starter to fill the role of Sales Associate. The Sales Associate is responsible for courteously greeting customers, serving customers, and explaining merchandise or suggesting products. Under the oversight of the manager, you should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up to date with products’ features, maintain our store’s visual appearance in high standards, while consistently meeting the store’s sales goals.

Key Responsibilities:

• Welcome customers to the store and answer their queries by assessing the customer’s needs and giving information on product features.
• Ensure high levels of customer satisfaction through excellent sales service.
• Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis.
• “Going the extra mile” to drive sales.
• Maintain in-stock and presentable condition in store.
• Actively seek out customers in store
• Remain knowledgeable about products offered and discuss available options.
• Cross sell products
• Handle returns of merchandise.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures (i.e., receiving stock, breaking down pallets, displaying stock on shelves, advising of items to restock, displaying older stock on front of shelves (ensuring first in and first out), cleaning as you go)
• Suggest ways to improve sales (i.e., assisting with marketing activities, changing the store’s design)
• Maintain basic cleanliness of store, by wiping counters, shelves, and merchandise, maintaining bathroom, emptying, garbage bins, disposing of emptied boxes etc.
• Must have a tidy, presentable appearance and dressed in proper uniform attire.
• Any other duties assigned.

Minimum Requirements:

• Follow all policies and procedures.
• Proficiency in English.
• Working knowledge of customer and market dynamics and requirements.
• Track record of over-achieving sales quota and familiarity with inventory procedures.
• Communication and interpersonal skills.
• Willingness and ability to clean/dust, bend, and lift (minimum 20lbs) as necessary.
• A friendly and energetic personality with a customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts.
• High school diploma and related experience a plus

WE are an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.”

6 Jun, 2024 (39 days left)